![]() ![]() So don't make the mistake the first time, just never go to their hotel.… This hotel company will motivate you to never ever stay in one of their hotels. And when you try to reach their customer service, they are a bunch of nasty people who don't like their company and hate their customers. Lastly, Hotel indigo won't give you their rewards points if you don't book the hotel direct with them. The more I think about it, you would do better at a one star hotel. Housekeeping does not bring new bathroom supplies, specifically shampoo and conditioner. Then calling back, several times, they don't even answer the phone. Calling the front desk, the first time they answered the phone and then they don't say anything, they just stayed silent. The shower does not have a lip to keep the water inside so the entire bathroom floods with every shower. In the room, the TV is useless because you cannot search for channels because it keeps going back to the homepage. Inside the hotel, they don't care, because it's been outsourced. We can start with the valet, an outsource company that doesn't know to handle luxury cars. Maybe a three star hotel with lots and lots of problems. Every staff member we encountered went out of their way to ensure we were enjoying our stay. The food was cooked exactly as we ordered it. ![]() In the morning we had breakfast at the hotel lobby restaurant & all 4 of us really enjoyed it. I found them very responsive to questions (what time is breakfast being served?). During our stay we were contacted by the hotel (ok, their bot) to ensure everything was to our liking. We left to head over to Petco Park after about an hour. I'm terribly sorry I didn't get her name. There was only 1 bartender and she was working hard! The place got very crowded but she did a great job of making delicious cocktails & pouring generous glasses of wine. Several types of seating areas (couches, high tops, etc) and ever a super cute area for your pups. It's not literally a rooftop bar (as it's on the 9th floor) but it offers great views of the Gaslamp and Petco Park. At 5pm we regathered to check out the Level 9 bar when it opened. I really appreciated how she handled it because it's such a frustrating thing, but she was very pleasant & professional and made me feel valued as a guest. She took care of the key situation lickety split & turned my lousy mood right around. I was met, again, by the smiling face of Gloria. ACK! That is such a frustrating thing to have happen! I kinda frogmarched down to the lobby in a pissy mood. Upon returning to the Hotel Indigo, we found that our room keys had both been demagnetized. After dropping our things at our rooms (which were very clean & modernly decorated) we went across the street to Half Door Brewing to catch up with our buddies. Ridiculous, I know, but that's true of almost anywhere in the Gaslamp District. We carpooled to SD as the valet parking is $55/day. We arrived about 3pm and check in took about 30 seconds- keys were already made & we were warmly welcomed by Gloria Gazafy. Had never seen the property before (although we've stayed in the Gaslamp many times) but it's proximity to the ballpark, availability of a "rooftop" bar & the fact that we had some IHG points to spend made made it an obvious choice. We reserved 2 rooms at the Hotel Indigo last week in order to take in a Padres game with another couple. Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Center For Employment Training.Hotels near Point Loma Nazarene University.Hotels near Paul Mitchell - San Diego, CA.Hotels near Associated Technical College.Hotels near NewSchool of Architecture and Design.Hotels near San Diego Continuing Education.Hotels near FIDM/Fashion Institute of Design & Merchandising.Hotels near Thomas Jefferson School of Law.Hotels near Old Town Transit Center Station.Hotels near Travel Junkie Tours San Diego.Hotels with Military Discounts in San Diego.Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel Gym.Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel Rooms.Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel Features.Hotels near Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel. ![]()
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